Terms of Service

By creating an account, browsing the catalog, or placing an order on davenport.rentals, davenportwardrobe.com, or the Davenport mobile app (together, the "Service"), you agree to these Terms of Service. If you don't agree, don't use the Service. The Service is operated by Davenports LLC, a Connecticut limited liability company, doing business as "Davenport Wardrobe."

Davenport is a wardrobe flexibility platform: you rent individual pieces of clothing month to month, keep them as long as you want, return them when you're done, or buy them outright at any time. There is no mandatory box, no styling subscription that chooses items for you, and no requirement to return everything after a fixed term. You choose what you rent, how long you keep it, and whether you return it or buy it.

You must be at least 18 years old and able to form a binding contract under Connecticut law to use the Service. By using the Service, you represent that you meet these requirements.

You're responsible for the accuracy of the information you provide and for keeping your login credentials secure. You're responsible for all activity that happens under your account. Tell us right away at support@davenportwardrobe.com if you suspect unauthorized access.

The specific mechanics of renting (billing, the protection hold, returns, damage, buyouts, and non-return) are governed by our Rental Terms, which are incorporated into these Terms by reference. If there's ever a conflict between these Terms and the Rental Terms on rental-specific mechanics, the Rental Terms control.

All payments are processed by Stripe, a third-party payment processor. Davenport does not store your full card number. By placing an order, you authorize Davenport to charge your saved payment method for rental fees, the one-time handling fee, and any charges described in the Rental Terms (damage, non-return, or buyout charges).

You agree not to:

The Davenport name, logo, and the design of the Service belong to Davenports LLC. Product photography and descriptions belong to Davenports LLC or its suppliers. You may not use them without permission.

The Service relies on third-party providers to operate, including Stripe (payments) and Apple's App Store (mobile app distribution). Your use of those providers' own services is subject to their own terms, in addition to these Terms.

The Service and all rented items are provided "as is." Davenport describes item condition accurately at the time of listing but does not guarantee that any item will be free of all imperfections consistent with its disclosed condition tier. Davenport disclaims all warranties, express or implied, to the fullest extent permitted by Connecticut law.

To the fullest extent permitted by law, Davenports LLC's total liability to you for any claim arising from your use of the Service is limited to the amount you actually paid Davenport in the 12 months before the claim arose. Davenport is not liable for indirect, incidental, or consequential damages.

You agree to indemnify and hold Davenports LLC harmless from claims arising out of your violation of these Terms or your misuse of the Service, except to the extent caused by Davenport's own negligence or willful misconduct.

Before filing a claim against Davenport, you agree to first contact support@davenportwardrobe.com and give us a reasonable opportunity to resolve the issue directly. Any dispute that can't be resolved this way will be handled in the courts of the State of Connecticut.

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles. Any dispute not resolved informally will be brought in the state or federal courts located in Connecticut, and you consent to that jurisdiction.

Davenport may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date. Continuing to use the Service after a change means you accept the updated Terms.

Davenport may suspend or terminate your account for violating these Terms, including the non-return and default provisions in the Rental Terms. You may close your account at any time by contacting support@davenportwardrobe.com, provided you have no outstanding rentals or balance.

Questions about these Terms: support@davenportwardrobe.com